Help & Support

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Frequently Asked Questions

Empower your giving with an integrated donation system that ensures transparency, security, and efficiency—redefining trust in every act of Infaq and Zakah

Effective Date: [Insert Date]

Welcome to [Platform Name]. By accessing our website, you agree to comply with the following terms:

  • Eligibility: Users must be at least 18 years old and capable of forming legally binding contracts.

  • Account Responsibility: You are responsible for maintaining the confidentiality of your account and password.

  • Campaign Creator Obligations: Creators must provide honest, accurate information. Funds raised must be used solely for the purposes stated in the campaign.

  • Backer/Donation Terms: Contributions are made at the backer's own risk. [Platform Name] does not guarantee that campaigns will be completed or that rewards will be delivered.

  • Fees: [Platform Name] charges a service fee of [X]% on funds raised. Third-party payment processing fees also apply.

  • Prohibited Content: Users may not post fraudulent, offensive, or illegal content. We reserve the right to terminate accounts that violate these terms.

  • Limitation of Liability: [Platform Name] is a facilitator only and is not liable for any damages arising from your use of the platform.

Effective Date: [Insert Date]

Your privacy is important to us. This policy explains how we handle your data:

  • Information We Collect:

    • Personal Data: Name, email address, and profile details provided during registration.

    • Financial Data: Payment details processed through secure third-party gateways (we do not store full credit card numbers).

    • Usage Data: IP addresses, browser types, and interaction with the platform.

  • How We Use Your Data: To process transactions, verify identities, provide customer support, and send platform updates.

  • Data Sharing: * With Creators: We share necessary backer information with creators to facilitate reward delivery.

    • Legal Compliance: We may disclose data if required by law or to prevent fraud.

  • Cookies: We use cookies to enhance user experience and analyze site traffic.

  • Your Rights: You have the right to access, correct, or request the deletion of your personal data at any time.

  • Security: We implement industry-standard security measures to protect your information, though no system is 100% secure.